Technical support throughout the equipment lifecycle
Technical service is provided by KTS INDUSTRY. RENTEK receives your enquiry and coordinates inspection, maintenance and repair for construction and specialized machinery with KTS INDUSTRY.
How a service request is handled
- 01
Equipment identification
Send the make, model and serial or nameplate details. A photograph of the nameplate helps identify the correct configuration.
- 02
Request intake
RENTEK receives and records the request, and coordinates it with KTS INDUSTRY. RENTEK does not perform the technical work itself.
- 03
Technical diagnosis
KTS INDUSTRY carries out the technical diagnosis and performs agreed repair or service work where applicable.
- 04
Agreed scope and documents
The scope of work, parts and required documents are confirmed in writing before work proceeds.
Warranty, commissioning, operator familiarisation and training are subject to the applicable equipment, the manufacturer, the supply agreement and the written commercial offer. Availability is confirmed case by case.
Specialist service by KTS INDUSTRY
Workshop capability, field teams and technical documentation for coordinated maintenance and repair are described in detail on the KTS INDUSTRY partner page.
For breakdowns or immediate downtime. RENTEK will coordinate your request with KTS INDUSTRY and a representative will contact you regarding the next steps.
Schedule an inspection, preventive maintenance or planned diagnostics. Technical work is performed by KTS INDUSTRY.